Please use this identifier to cite or link to this item:
http://dspace.univ-bouira.dz:8080/jspui/handle/123456789/11415| Title: | Tracking Service Failure Throught A Service Blueprinting Method - Case Study at Hotel Al Baz EL Eulma/ Setif |
| Authors: | REBBOUH, Manel HAMIDI, Abdelrrezak |
| Keywords: | تسويق الخدمات،منهج الطبعة الزرقاء،فشل الخدمة |
| Issue Date: | 2020 |
| Publisher: | Economic and Management Research Journal |
| Series/Report no.: | Vol:14, N°: 05; |
| URI: | http://dspace.univ-bouira.dz:8080/jspui/handle/123456789/11415 |
| Appears in Collections: | Articles |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| مقال بسكرة.pdf | 467,3 kB | Unknown | View/Open |
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