Please use this identifier to cite or link to this item: http://dspace.univ-bouira.dz:8080/jspui/handle/123456789/11415
Title: Tracking Service Failure Throught A Service Blueprinting Method - Case Study at Hotel Al Baz EL Eulma/ Setif
Authors: REBBOUH, Manel
HAMIDI, Abdelrrezak
Keywords: تسويق الخدمات،منهج الطبعة الزرقاء،فشل الخدمة
Issue Date: 2020
Publisher: Economic and Management Research Journal
Series/Report no.: Vol:14, N°: 05;
URI: http://dspace.univ-bouira.dz:8080/jspui/handle/123456789/11415
Appears in Collections:Articles

Files in This Item:
File Description SizeFormat 
مقال بسكرة.pdf467,3 kBUnknownView/Open


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.